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Shipping Policy

At NB Tech Services, we strive to provide efficient and reliable shipping services to ensure timely delivery of your orders. Below are the details of our shipping policy:

  1. Shipping Methods:

    • We offer various shipping methods, including standard shipping, express shipping, and expedited shipping.

    • The available shipping methods may vary depending on the destination and the size/weight of the package.

  2. Shipping Rates:

    • Shipping rates are calculated based on factors such as the shipping method selected, the destination address, and the size/weight of the package.

    • Customers can view the shipping rates for their order during the checkout process before making a purchase.

  3. Shipping Times:

    • Standard shipping typically takes [2] business days for delivery within [Bengaluru/India].

    • Express shipping usually delivers within [5] business days, while expedited shipping may deliver within [7] business days, depending on the destination.

    • Please note that shipping times may vary depending on factors such as the availability of the product, shipping carrier delays, and unforeseen circumstances.

  4. Order Processing Time:

    • Orders are typically processed and shipped within [One] business days of receiving payment confirmation.

    • Customers will receive a shipping confirmation email with tracking information once their order has been dispatched.

  5. International Shipping:

    • We offer international shipping to select countries, with shipping rates and delivery times varying based on the destination.

    • International customers are responsible for any customs duties, taxes, or import fees associated with their order.

  6. Shipping Restrictions:

    • Certain products may be subject to shipping restrictions due to their size, weight, or regulatory requirements.

    • We do not ship to P.O. boxes or APO/FPO addresses.

  7. Order Tracking:

    • Customers can track the status of their order and monitor shipment progress using the tracking information provided in the shipping confirmation email.

    • For any issues or inquiries regarding the shipping of your order, please contact our customer service department for assistance.

  8. Shipping Insurance:

    • Shipping insurance may be available for an additional fee to provide coverage for lost or damaged packages during transit. Please inquire about this option when placing your order.

NBtech Services is committed to ensuring the prompt and secure delivery of your orders. If you have any questions or concerns regarding our shipping policy, please feel free to contact us for assistance.

 

Cancellation & Refund

NB Tech Services is committed to providing a satisfactory experience to our customers. We understand that situations may arise where an order needs to be returned or canceled. Below are our terms regarding order returns and cancellations:

  1. Returns Policy:

    • We accept returns of products within [X] days from the date of purchase, provided that the product is in its original condition and packaging.

    • Returns are subject to inspection to ensure that the product is undamaged and suitable for resale.

    • Customers are responsible for the shipping costs associated with returning the product unless the return is due to a mistake on our part or a defective product.

  2. Cancellation Policy:

    • Orders can be canceled within [24] hours of placing the order, free of charge.

    • Cancellation requests made after [2] hours may be subject to a cancellation fee.

    • Custom orders or orders for specialized equipment may not be eligible for cancellation once the production process has begun.

  3. Process for Returns and Cancellations:

    • To initiate a return or cancellation, customers must contact our customer service department via email or phone.

    • For returns, customers will be provided with instructions for shipping the product back to us.

    • Refunds for returned products will be processed once the returned product has been received and inspected.

    • For cancellations, customers will receive confirmation of the cancellation and any applicable refund or cancellation fees.

  4. Exceptions:

    • Products that have been customized or modified according to the customer's specifications may not be eligible for returns or cancellations.

    • Software or downloadable products may not be eligible for returns or cancellations once the product key has been issued.

  5. Refunds:

    • Refunds for returned products will be issued to the original method of payment unless otherwise specified by the customer.

    • Refunds will be processed within [15] business days after the returned product has been received and inspected.

NB Tech Services reserves the right to update or modify these terms regarding order returns and cancellations at any time. Customers are encouraged to review our policies before making a purchase. If you have any questions or concerns regarding our returns and cancellation policies, please feel free to contact us for clarification.

Customer Support :

NB Tech Services 

SRK Paradise Layout, Wellington Paradise,

Begur, Bengaluru, Karnataka 560068

Phone  : +91- 91139 78976

Mail us - nbtsonline23@gmail.com

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